Waterfront Toronto: Outstanding excellence in a CSRS Report

Waterfront Toronto’s leadership in completing its first Corporate Social Responsibility and Sustainability Report (CSRSR) sets a high bar.

Waterfront Toronto has spent the last decade fulfilling its commitment to create a revitalized waterfront that sets a national and global model for sustainability. Sustainability has been a core corporate objective since initiation, in 2001, and our CEO always intended publishing performance in a triple bottom line, showing transparency and leadership in balancing priorities of environment, economic and social in the revitalization of the waterfront.

Recognizing ten years of progress on the waterfront, Waterfront Toronto has met its commitment and released not as a printed report, but as an online microsite (http://sr.waterfrontoronto.ca).  This project represents complex reporting relationships with key private sector partners, as well as priorities of all three levels of government, the city, the province and the federal government.  Accomplishing an agreed upon set of performance measures has been a significant task, as Waterfront Toronto represents a publicly funded organization partnering with the private sector to deliver important public benefits.

This triple bottom line reporting represents several years of alignment of corporate objectives and business unit performance.  This was further complicated by ensuring complete consideration of government priorities and establishing boundaries, including short and long term measures, as well as measures related to the complete community.  As a government organization, the need for reporting in this manner was a mixed consideration and commitment was complicated.  Sustainability reporting in this manner however is growing.  While uptake in government and real estate remains small, Waterfront Toronto considered its role in market transformation and pushing transparency and sustainability priorities as core to completion of this CSRSR.

The corporate manager of this project felt it notable to ensure this was not a paper report, but an interactive web based product that takes advantage of our innovation in technology and that links to continued data collection and growth of performance measures over coming years.  This way the CSRSR becomes a repository that is interactive from the back end.  Data collection from multiple partners is a challenge and our initial reporting list represents priorities but also performance for which data was available.  Implementing sustainability has always been concurrent with development of plans, designs and construction, and when capital projects are the priority, ensuring data is available will continue to be difficult.